The staff are very friendly and helpful. Also the products are pretty high quality.
Nice clean and organized shop. People willing to help BUT too expensive in general. I needed a basic tool and was surprised to see that they were trying to sell it the double of Amazon or Ebay. Don't they know that people can check right away with their cellphones? After looking the prices on other items, I decided to buy online.
I was very impressed by and grateful for the service I experienced this week. I'm a middle aged woman learning to road ride and my experience in bike shops until then had been less than stellar for all the stereotypical reasons. However, at Trek in Port Moody it was fabulous! Helpful, kind, informative, patient with my questions and willing to go the extra step to send me on my way with everything I needed, nothing more and the knowledge to use it well. Thank you!
I was running some errands and my bike lock ended up jammed and I couldn't get my bike out, Kate saved the day by coming and helping to get the lock off and brought a new lock for me. She absolutely saved me and was so awesome and personable about it. Thank you so much for going out of the way to help me, I so appreciate it and will definitely be shopping at Trek in the future!!
Port Moody Trek has excellent customer service and friendly staff. Jesus the sales manager put me at ease and helped me find a great bike within my budget. He was personally involved in facilitating my test ride of the bike once built, giving feedback to the mechanics to tune the bike to my preference.I couldn't be happier with the bike or my experience with the staff.
Trek Bicycle Port Moody is a Canadian Store based in Port Moody, British Columbia. Trek Bicycle Port Moody is located at 3066 Saint Johns Street, Port Moody, BC V3H 2C5, Canada.
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